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Couple Viewing House

Services

Transaction Coordination

Intake Tasks

  • Review the contract for completeness and pursue necessary parties for outstanding initials, signatures and dates.

  • Send agent an email outlining important dates and contact all parties involved in the transaction including the lender, title company, client and co-op agent.

  • Make introductions and request that all paperwork and communications related to the transaction flow through the TC.

  • Add all dates to your digital calendar.

  • Establish file in your Broker system of record, upload documents and contact information.

Document Managment

  • Coordinate the timely satisfaction and removal of all contingencies and keep you informed of the progress, including ordering HOA/Condo Doc’s

  • Weekly lender check in and more frequently when necessary.

  • Coordinate inspections with you, the inspector, the Buyer and the co-operating agent.

  • On-going system of record maintenance as documents are submitted, changes are made via amendment, and we work through the transaction process.

  • Send weekly progress updates to the agent.

  • Send detailed email requesting home warranty selection and follow up until selection is made.

Pre-Closing

  • Provide clients with reminders to connect or disconnect all necessary utilities and to secure homeowner’s insurance.

  • Verify loan commitment with client’s lender, provide copies and notify you of any problems in underwriting.

  • Order and review the title report. Notify you of any issues and help to resolve.

  • Schedule final walkthrough and settlement with your clients, the title company and you.

Post Closing

  • Obtain final signed closing disclosures and upload to your system or record.

  • Provide a congratulatory letter to your buyer(s) or a thank you letter to your seller(s) prompting them to leave a review for you with clickable links.

  • Design Just Sold postcards and send out to the demographic of your choice (postage paid separately).

  • Make arrangements for closing gifts.

Administrative

Listing Management

  • Prepare listing documents 

  • Upload listings to MLS

  • Enter listing into your Broker System of Record

  • Coordinate professional photography

  • Manage showing instructions

  • Track feedback and provide activity reports

  • Set up digital folders and compliance systems

  • Enter transaction data into CRM or brokerage platforms

  • Collect missing documents from clients and agents

  • Prepare welcome packets for buyers and sellers

  • Make follow up calls

  • Review past transactions for missing items

  • Correct documentation errors

  • Organize archived files

  • Prepare records for brokerage audits

  • New Agent Training

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